Entries by Debbie Howard

Resident Lifetime Value Calculation & Its Role in Marketing

In a previous blog post, we discussed the resident lifetime value calculation and its significance in senior living marketing. Today, we’ll take a deeper dive into this critical metric and the insights it delivers. Below, we’ll discuss how the resident lifetime value calculation . . . Provides better visibility into your community’s overall financial health […]

Marketing Automation for Senior Living: HubSpot vs. ActiveDEMAND / Enquire MAP

To remain competitive in an increasingly crowded senior living landscape, you must rely on marketing automation platforms to handle numerous repetitive tasks and report reliable results. Many options exist, but two of the most popular are HubSpot and ActiveDEMAND / Enquire MAP. At Senior Living SMART, we work with both, so we thought sharing our […]

Assisted Living PPC Management: 3 Reasons You Should Work with an Agency

You might think, “Assisted living PPC management—how hard can it be?” Below, we provide three compelling reasons why working with an experienced agency like Senior Living SMART makes sense for all your paid advertising needs. 1. We do ppc management every day. You could try managing your assisted living PPC campaigns on your own. The […]

The Non-Linear Customer Journey in Senior Living Marketing

When marketers discuss the prospect’s journey, they often talk about three stages: awareness, consideration, and decision. In senior living, you must also consider three other stages: whether, where, and when. Below, we dive deeper into each stage, including how they should influence your senior living marketing efforts. The “whether” stage In the “whether” stage, prospects […]