Senior Living Reputation Management Just Got a Whole Lot Easier
Senior living reputation management is critical because, as the saying goes, perception is reality. Luckily, we’re experts!
The majority of consumers (90%) report that positive online comments influence their decisions, while negative reviews influence 40%. And 61% of consumers aged 55 and older say they trust online reviews as much as personal recommendations. Think reputation management doesn’t matter? Think again!
In order to keep tabs on your community’s online rep, you must monitor and proactively respond to review sites and other influencer channels, like Facebook. Also, you need to claim and maintain listings in directories as well. And did we mention keeping your Google Business page updated? Yeah, that too!
We provide the tools to do it yourself, or we can manage all of this on your behalf.
We’ll manage popular review sites, knowing exactly when a new review is posted so we can respond to it in a timely and professional manner.
We use Yext to clean up online business listings—75% of which are inaccurate or unclaimed. We make sure everything is correct. Think website URL, images, and contact info.
We’ll help your team implement a strategy for encouraging people to post reviews. We’ll also show you how to use positive reviews to attract and convert more leads.
Let’s Talk About Senior Living Reputation Management
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