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Battling COVID-19 Webinar

Senior Living Marketing Webinar: Battling COVID-19

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We’ve gathered industry experts for this FREE senior living marketing webinar to give you the tools to effectively manage the COVID-19 pandemic in your senior living community. From resident and staff health, effective procedures for cleaning and disinfecting to managing crisis communication.

Here’s what you’ll learn: 

  • Strategies to prevent the spread of COVID-19 in senior living communities
  • Prevention, treatment of COVID-19
  • COVID-19 HR Policy
  • CDC Recommendations
  • Safety FAQs
  • When should you use standard precautions
  • Three types of transmission
  • Practicing good EVS procedures
  • Supporting staff, residents and families
  • Crisis Communication
  • Virtual sales tools
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Inbound Marketing: Your Secret Weapon in Winning the Recruitment Game Webinar

Inbound Marketing: Your Secret Weapon in Winning the Recruitment Game Webinar

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With Inbound Marketing, your goal is to attract new prospects to your company, engage with them, and create opportunities to see if there is a match between your company and the individual. It’s an opportunity to establish a dialogue with passive and active job seekers, create a unique candidate experience, and build relationships with top talent.

Here’s what you’ll learn: 

  • Understand the difference between Outbound and Inbound Marketing
  • Learn how to utilize Inbound Marketing in your recruitment strategy
  • Discover the 5 steps in setting up a successful Inbound Marketing campaign
  • Learn best practices from companies outside the senior living industry
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Top 5 DIY Marketing Tips for 2019

Top 5 DIY Marketing Tips for 2019

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Already working on your Q1 marketing plans? Join your fellow senior living sales and marketing professionals for this 45- minute webinar where you’ll learn helpful tips to get your promo plans in place for 2019.

  • Goal set based on numbers
  • Identify target personas
  • Select the right promotion for the job to be done
  • Select the right media for the job to be done
  • Measure a job well done

The takeaways from this webinar will help you better structure your goals, strategies, tactics and actions to drive more move-ins more effectively. We’ll also answer some of your questions.

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The Five Most Important Resident Marketing Trends

The Five Most Important Resident Marketing Trends

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In 2017, LeadingResponse marketed to, and surveyed, more than 250,000 prospective residents, their adult children and caregivers to gain insights, and generate new move-ins for their senior living community clients.  During this hot topic webinar, you’ll learn more about the amazing data and results that were born out of this initiative and how to use that information to dramatically improve your occupancy.

What You Will Learn:

  1. Provide the latest resident marketing trends
  2. Discuss best practices based on data to generate new move-ins
  3. Gain consumer behavior details that increase your conversion rate
  4. Learn more about very targeted efforts to yield the strongest qualified leads
  5. Discuss the difference in behaviors between face to face leads vs digital leads
Download Slide Deck Presentation Download Special Report Download the Trend Report
What Happened? How to Improve the Customer’s Experience Webinar

What Happened? How to Improve the Customer’s Experience Webinar

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Marketing, sales and operations have a blind spot into the offline customer journey once a call lands with the sales channel.  Learn ways to deliver a consistent, branded customer experience to improve revenue performance.

You’ll learn:

  • Inbound call handling best practices
  • Understanding where breakage occurs in the customer journey
  • How to effectively score all inbound customer calls
  • How to optimize media to drive more opportunities
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Ensuring a Successful CRM Adoption Webinar

Ensuring a Successful CRM Adoption Webinar

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You’ve done all the research and decided on your new CRM. That was the easy part. The next step – CRM Adoption – is critical in getting the most value out of your CRM. How do you get user buy-in and engagement in embracing a new CRM? How do you create a culture of inclusion, in the selection and implementation process? And most importantly, how do you engage users during training and leverage the tools after implementation?

In this recorded webinar, you’ll learn:

  1. Why User Adoption is Important
  2. How to Use Best Practices to Get High User Adoption
  3. How to Involve the Team in the Selection Process
  4. Why Management Support is So Important
  5. How Training Impacts Use Adoption

Kristin Hambleton is the Vice President of Business Development for Continuum CRM. She began her career in senior living in 2010 as the Director of Sales for a multi-site CCRC. Her strengths in leveraging the CRM data for strategic planning, coaching her team to success, and improving processes within the organization led her to her current role. Kristin’s passion is assisting other marketing & sales teams in becoming more effective in their role using their CRM.

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use big data, targeted events and direct mail campaigns to increase qualified prospects and drive occupancy

Using Big Data and Direct Mail Best Practices to Drive Occupancy

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By Valerie Whitman, Leading Response and Senior Living SMART

In this information-packed presentation, you’ll learn how to develop immediate move-ins and create a pipeline of exclusive, qualified leads. Reduce reliance on third-party lead generation and use big data, targeted events and direct mail campaigns to increase qualified prospects and reduce resident acquisition costs.

NEED HELP TRYING NEW IDEAS? WE’RE THE APP FOR THAT! 🙂

Seriously, we’ve been in your shoes, and we can help. We keep our eyes on the latest and greatest technology and get a sense of if and how it could work for the senior living industry before we recommend it to our clients. Get in touch and let’s talk about how we can help.

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