Mystery Shopping as a Coaching Tool
This webinar will provide best practices on how to use your mystery shopping as a coaching tool, and take your sales skills to the next level.
Turn Your Website Into a Lead Generation Machine [Webinar]
87% of all senior housing sales begin online, making websites the #1 sales tool for lead generation. Prospects visit a community website an average of 7.8 times during their buying journey. This webinar will demonstrate how to convert anonymous website visitors into exclusive and unshared qualified leads.
Free Website Audit
What’s your website already doing well? What can it do better? We start where you are so we can develop a plan to optimize the good while nixing the bad and the ugly.
The Magic of Music
There are many ways to engage residents using music in activity programming. Learn about the benefits of integrating music into your programming and how music can make a difference in the lives of your residents.
Red Carpet Tours Webinar – How To Plan & Execute the Perfect Personalized Tour
By Deborah Howard
This webinar will cover how to really roll out the red carpet for your tours and provide tools to provide a personalized experience and get your whole team engaged! Looking to improve tour conversions and grow occupancy? Then, this webinar is for you!
RED CARPET TOURS – HOW TO WOW PROSPECTS!
Execute the perfect tour with planning tools, including forms, signs, staff recognition & post-tour gifts and follow-up resources.
While members may download our guide here, the Red Carpet Tour products can be purchased through our SMARTbrand.
15% discount for Senior Living SMART members. Check it out!
Delight and Retain Your Residents and Staff with Surveys Done Right [Webinar]
By Lynn & Mark Ackerman
As a senior living community, it is critical to get input from your residents and staff! This webinar breaks down how to perform a successful survey and the benefits your community can take away.
Would you like to learn more about retention?
