Senior living reputation management is critical because, as the saying goes, perception is reality. Luckily, we’re experts!
The majority of consumers (90%) report that positive online comments influence their decisions, while negative reviews influence 40%. And 61% of consumers aged 55 and older say they trust online reviews as much as personal recommendations. Think reputation management doesn’t matter? Think again!
In order to keep tabs on your community’s online rep, you must monitor and proactively respond to review sites and other influencer channels, like Facebook. Also, you need to claim and maintain listings in directories as well. And did we mention keeping your Google Business page updated? Yeah, that too!
We provide the tools to do it yourself, or we can manage all of this on your behalf.
“We found one client whose business listing had been claimed by a competitor and the website was redirecting to the competitor site. When searching for another client, we found that they were listed as a vape shop! Local search is so important and it has to be 100% accurate.”
Let’s Talk About Senior Living Reputation Management
