Tag: senior


7 Keys to Successful External Business Development

7 Keys to Successful External Business Development

An important component of every successful sales plan involves generating referrals from professional sources by creating and nurturing relationships. It is challenging to balance internal and external sales responsibilities, so...

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10 Steps for Managing Complaints

10 Steps for Managing Complaints

Probably one of the most challenging areas in Senior Living is working with families of residents. Families expect a lot and rightly so. They have entrusted us with the physical,...

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