SiteStaff Chat provides an online support staff to meet and greet your website visitors, assisting them with page navigation, answering basic questions, capturing contact information and forwarding valuable data to you in REAL TIME!
Serving over 2,000 communities, and specializing in the Senior Living industry, SiteStaff Chat engages with your website visitors. We are passionate about having meaningful, empathy-driven conversations that represent your culture of care, and yours only. Then, we connect these visitors to your community in real time, resulting in the best and most qualified leads possible.
Live chat support – made in America!
Compared to any other live chat solution, our Chat Hosts set us apart. When it comes to representing your business, our receptionists understand what world-class customer service is all about. The tendency to outsource jobs overseas is NOT OUR TREND! Your business deserves the best and America deserves the best, so we’ll keep our service professionals right here.
Our highly-skilled Chat Hosts possess:
- Specialized training
- College education
- HIPAA training
- Efficient punctuation, grammar and spelling
- Passion for their job!