Primo Solutions – Mystery Shops & Sales Training


logo_PrimoSolutionPrimo Solutions, LLC is a full service Mystery Shopping, Training, Marketing, and Satisfaction Survey company, providing quality follow-up and follow-through measurement tools to evaluate your sales, customer service, and other team members.

Services Brochure

Mystery Shopping

  • Telephone (Recorded)
  • In-Person
    • Unrecorded
    • Recorded (audio)
    • Recorded (video)
  • Competitor Shops
  • Market Research Shops
  • Website/Contact Form Shops

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Call Tracking & Recording

Call tracking is a marketing tool for businesses that ensures you can demonstrate your marketing efforts are paying off.

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Digital Comment Cards

Digital Comment Cards and Online Surveys can give you potentially unlimited and real-time data direct from your actual prospects, residents and family members, and employees!

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Sales Training and Coaching

  • Phone Coaching
  • Onsite Training and Coaching
  • Mystery Shop Analysis
  • Call Recording Analysis and Coaching

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Contact Information