FAQs

Membership FAQs

The Studio is a self-serve online platform offering premium advertising and marketing content at affordable prices. The tool has more than 200 customizable products – newsletters, brochures, activity calendars, invitations, flyers, marketing kits and more.

The Basic membership provides limited access to The Studio with the ability to personalize postcards and flyers with community logos, colors, custom copy and images. Pro members gain full access to the marketing suite, in addition to customer support, operational and training resources, sales tools, and partner discounts. The Basic membership is free, while the Pro membership costs $99.95 per month.

Depending on your community marketing goals and budget, you’ll find value in either the Basic or Pro membership with The Studio. The Basic membership gives you what we believe are the starting materials you need to be successful in marketing your senior living community. This is the perfect package for equipping your community sales and marketing staff with the materials they need.

The Pro membership allows you to delve deeper into branding your senior living community, providing you with templates to create service brochures, sales training programs and incentives to get prospects through the door. Executive directors and corporate branding leadership will find the Pro membership with The Studio the most helpful in reaching their marketing goals.

The Studio is designed to auto populate community information into each marketing product, and it works best with one single account setup. If you’d like to sign up multiple communities, the best package is a Basic membership where each community has access to easily customizable products with their own community information auto populated. For more information about options for corporate access for multiple communities, please contact us →

You may switch your subscription anytime by upgrading or downgrading your membership when logged in to My Account. Access to the respective assets on The Studio will also be locked/unlocked depending on changes to your membership level.

See screenshot instructions below.

If you decide you need to suspend or cancel your membership, please log in to My Account. Access to the respective assets on The Studio will be suspended until you decide you’d like to reactivate your subscription.

See instructions below:

You can choose either a monthly or annual membership with The Studio. The monthly membership renews every month and the annual membership period is set at a minimum of 12 months upon sign-up. Your monthly membership renews on the same day each month and annual membership renews a year from your anniversary date unless you decide to cancel/suspend your membership when logged into ‘My Account‘.

The Studio includes a variety of templates created by the senior living advertising and marketing experts at GlynnDevins. Since 1987, GlynnDevins has been focused on building community occupancy and delivering effective marketing solutions for industry leaders, stand-alone communities, multi-community systems and more. Now you have the opportunity to use smart design materials from GlynnDevins’ proven-effective marketing suite to help you reach your marketing goals.

The Studio FAQs

Most orders ship within 2-3 business days.. If you have a question about your delivery, please contact us at 1-888-851-9720 or info@the-studio-by-glynndevins.com, and we’ll make every effort to expedite your request.

Orders are processed quickly and efficiently in our plant, so if you must cancel an order, you must do so as soon as possible after the order is placed. Send an email to support@the-studio-by-glynndevins.com with the order number, explaining that you need to cancel the order. The order will process through the system as a “zero-ship” order: You’ll receive an email with a shipment notification, but it will state “Order Canceled,” and the quantity shipped will show as “0.”

Send an email as soon as possible to support@the-studio-by-glynndevins.com or call 1-888-851-9720 with the order number and what needs to be changed. We’ll confirm receipt of the request. The order will process through the system with the original information, but we’ll make the appropriate adjustments to the order per your request, provided the order hasn’t already been produced before your request was received. Again, timing is essential once your order is placed.

We accept Visa®, MasterCard®, Discover and American Express.