Webinars


Mystery Shopping as a Coaching Tool

Mystery Shopping as a Coaching Tool

This free 30-minute webinar will be especially valuable to executives of senior living communities that still rely on manual, paper-based processes or are experiencing challenges related to software systems that do not work together seamlessly.


R-E-S-P-E-C-T: Engage Your Team 1-2-3!

R-E-S-P-E-C-T: Engage Your Team 1-2-3!

Engaged employees are highly motivated to help their workplace succeed. Having engaged employees in your senior living community means lower turnover, less absenteeism, more productivity, and a happier, more cohesive team. This free 30-minute webinar will show you how to get there using Dr. Jack Wiley’s RESPECT model for engaging employees in the workplace, with specific examples from the senior living industry.



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