Operations


Good vs. Great — Long Term Care

Good vs. Great — Long Term Care

The Difference Between Good and Great in Long Term Care We have all heard the statistic that everyday between January 1, 2011 and December 31, 2029 10,000 baby boomers are...

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‘Tis the Season to Review the Budget

‘Tis the Season to Review the Budget

It’s budget season, the time when all operators sharpen their pencils trying to find opportunities to reduce expenses.  Independent owner-operators have to be particularly focused at this time of year...

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10 Steps for Managing Complaints

10 Steps for Managing Complaints

Probably one of the most challenging areas in Senior Living is working with families of residents. Families expect a lot and rightly so. They have entrusted us with the physical,...

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