Operations


R-E-S-P-E-C-T: Engage Your Team 1-2-3!

R-E-S-P-E-C-T: Engage Your Team 1-2-3!

Engaged employees are highly motivated to help their workplace succeed. Having engaged employees in your senior living community means lower turnover, less absenteeism, more productivity, and a happier, more cohesive team. This free 30-minute webinar will show you how to get there using Dr. Jack Wiley’s RESPECT model for engaging employees in the workplace, with specific examples from the senior living industry.


Long-Term Care Insurance: Is It Dead, or Just Waking Up?

Long-Term Care Insurance: Is It Dead, or Just Waking Up?

The revenue opportunity with LTCi residents grows every year as LTCi products evolve, the market expands, and more policyholders reach the age when they need care. If your community can learn how to service these clients now, you’ll be well-positioned for success.


Getting Smart with Recruitment and Retention

Getting Smart with Recruitment and Retention

As an industry, we are constantly struggling with associate recruitment and retention. Turnover is high particularly with direct care associates. Follow our practices to help get out of the revolving door of staffing management.


5 Ways To Save Money Without Spending a Dime

5 Ways To Save Money Without Spending a Dime

Senior Living SMART has created a FREE SMARTAudit program to help keep back of the house, cost creep expenses in check including raw food, energy, telecom, lighting and waste stream management.


Senior Living Expense Management & Spend Intelligence

Senior Living Expense Management & Spend Intelligence

Spend intelligence platforms will inform you of any variance to budget, allowing opportunity to address issues before the end of the month. It will also help uncover trends, provide cost comparisons across multiple communities in a portfolio, and identify savings opportunities.



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